Virgin Media

ShaneYork · ‎25-04-2022

My TV box isnt working well the remote isn't working well and I want someone to come out

japitts · ‎25-04-2022

In what way is your V6 "not working well"? And the same question for your remote control..

We need to know what your service issues are, to offer help. Which may or may not be a tech visit.

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Jodi_S · ‎28-04-2022

Hi ShaneYork,

Thanks for posting on our community forums. Can you tell us a little more about the issues you're facing so we can assist you further?

As our valued member @japitts has advised, we would need to know what is not working well with both your remote and TV.

Are you having issues with the box itself, does the remote not respond?

Please tell us a little more about the issue and we can assist you further.

Kind regards Jodi.

Virgin Media Community