I have a new V6 box which is not connected to my hub by ethernet cable but was connected by Wi-Fi, and it worked fine. Last week the connection failed and I have a message on my Home page which reads "Network Availability (C130)".
I have tried to manually connect through "Settings" and it says that WPA2-EAP is not supported and that my router should be changed to WPA Auto or WPA2-PSK. I have checked my Router and it is set to WPA Auto. What do I do?
Virgin offered to send out a technician, but I am reluctant to have a technician in my house with the Covid-19 Pandemic.