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Dougie13
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TV Media Error W02 - Help

Hi,

 

New to Virgin (AREA 10), and all working great for last 3 weeks. However the TV has suddenly stopped working with a W02 error - for 2 days now. Everything else works - wifi, Apps ect. I have checked all connections and rebooted and reconnected service more times than I cant count. All to no avail ! I can't contact Service Desk, HOURS on HOLD !, cant run a remote diagnostic than can solve. Seems its a hardware error or a local signal issue. Any ideas or help appreciated ?

 

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kizi
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Re: TV Media Error W02 - Help

the W02 error means that there is no signal going to the box I will pm you 


Here to help! I'm a technician helping out whilst working from home. Find out more


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