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TV Issues Compensation

dustybin154
Joining in

on ‎05-12-2021 19:00

I'm just wondering with all the pixelation myself and alot of others are experiencing making TV unwatchable will be compensated on our next bill?

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3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

on ‎05-12-2021 22:29

What are the pixellation issues you're experiencing - have you reported them and given VM a chance to rectify them?

It's your first time mentioning problems on this forum.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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dustybin154
Joining in
In response to japitts

on ‎05-12-2021 23:08

I havnt been able to get through they are aware if issues in my area and it is effecting quite alot of people it's been like since the outage on Thursday

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David_Bn
Forum Team
Forum Team
In response to dustybin154

on ‎08-12-2021 09:29

Thanks for your post on our Community Forums @dustybin154, can you please advise me if the pixelation issue is still apparent on your TV services?

If so, can you please confirm which channels are currently effected?

Can you also ensure that all cables are connected and are finger tight for me please?

Kindest regards,

David_Bn 

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