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dustybin154
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TV Issues Compensation

I'm just wondering with all the pixelation myself and alot of others are experiencing making TV unwatchable will be compensated on our next bill?

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japitts
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Re: TV Issues Compensation

What are the pixellation issues you're experiencing - have you reported them and given VM a chance to rectify them?

It's your first time mentioning problems on this forum.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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dustybin154
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Re: TV Issues Compensation

I havnt been able to get through they are aware if issues in my area and it is effecting quite alot of people it's been like since the outage on Thursday

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David_Bn
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Re: TV Issues Compensation

Thanks for your post on our Community Forums @dustybin154, can you please advise me if the pixelation issue is still apparent on your TV services?

If so, can you please confirm which channels are currently effected?

Can you also ensure that all cables are connected and are finger tight for me please?

Kindest regards,

David_Bn 

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