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TByron94
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TV Guide doesn’t show what’s on

When I click on the TV guide, I am unable to see which shows are on.

All of the channels are working but everything shows as “Title Not Available”.

I have tried a hard reboot and also tried to reconnect via Settings to no avail.

Thanks in advance

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japitts
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Re: TV Guide doesn’t show what’s on

 @TByron94 

Do you have a TiVo or a V6 box? If you're unsure, you can check here 

Firstly, are you sure the guide is saying "Title not available" and not "To be announced"?

If your EPG isn't filling up, it's a good indicator your box isn't connecting to the VM servers to update them. If you follow Home > Help & Settings > Settings > Network, it will show whether your box is connected or not, and when the last successful connection was. When was it last connected?

Further diagnostics depend whether you've got a TiVo or a V6, as the TiVo's connection is physically hardwired and the V6 relies on a connection via your homehub. If you have a V6, how is it connected to your homehub?

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