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TV Flickering with small box

helen49952
Tuning in

Hi, would anyone happen to know why my tv is flickering with the V6 box ? I think that’s what is it called.I have changed all the leads for new one new HDMI but still flickering and colour going up and down in brightness.I have tried other things on tv and it does not happen with them.Any ideas please? 

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japitts
Very Insightful Person
Very Insightful Person

Can you post a video of the problem?

Does it happen with.. live TV? OnDemand? Recordings?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

Can you post a video of the problem?

Does it happen with.. live TV? OnDemand? Recordings?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

It happens only with live tv.When I am watching live channels.I do not use anything else on the box.I go to my smart tv apps if that makes sense?!

Hi @helen49952, thanks for coming back to us. Do you possibly have a video of the fault as advised by @japitts?

Looking into your profile, it appears that you have a duplicate thread, in which a member of our team has responded to you.

Please also refer to this and please place the response to both posts on this thread, so it's all in one place.

Thanks,

David_Bn