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TV Control App will not stream recorded My Shows from V6

Hi I am getting the error message:

There was a problem streaming your show. Please check your network and try again.

Error Code: E=72 V=-1

when trying to stream to my Hudl 2 (Android version 5.1) . At the same time I can stream with no problem to my Samsung Galaxy S5 phone. (Android version 6.0.1)

Can Virgin Media support explain the error code and let me know if it is possible to get streaming to work on the Hudl 2

 

Thanks

 

 

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Re: TV Control App will not stream recorded My Shows from V6

Hi skroop,

 

Thanks for your post on our Community Forums and a very warm welcome to you!


Sorry to read that you've been having issues with the TV Control App when trying to stream recorded shows. Have you managed to get this resolved with our team or is it still on going?

 

It's likely we'll have to forward these codes onto our IT support via an IT ticket

 

Drop us a response and either I, or one of my colleagues will be happy to pick it up for you

 

Kindest regards, David_Bn

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Re: TV Control App will not stream recorded My Shows from V6

Hi

 

Still not had a reply hence not sorted out - can you escalate please?

 

Many thanks

 

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Re: TV Control App will not stream recorded My Shows from V6

No problem Skroop,

 

Check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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