Menu
Reply
Mike662
  • 9
  • 0
  • 0
Joining in
751 Views
Message 1 of 18
Flag for a moderator

Summer house

Hi just wondering how to get another box in summer house I’vee looked everywhere on line and nothing, website say not to phone unless urgent 

0 Kudos
Reply
jb66
  • 12.17K
  • 900
  • 1.76K
Very Insightful Person
Very Insightful Person
727 Views
Message 2 of 18
Flag for a moderator

Re: Summer house

Installing a box in a summer house is not a typicl install.

I would expect the customer would have to run conduit from main house to the summer house for the technician to pull the coax cable through and install ethernet if the summerhouse has its own electrical ring mains
0 Kudos
Reply
SpacePhoenix
  • 184
  • 13
  • 26
Superfast
701 Views
Message 3 of 18
Flag for a moderator

Re: Summer house

It would have to have a separate ethernet run out to it, Powerline adapters require both adapters to be on the same electrical circuit. An electrical supply to a summer house would be afaik on a spur or dedicated circuit from the consumer unit, and would have to be protected I believe by it's own RCD

0 Kudos
Reply
HowardML
  • 12.29K
  • 1.43K
  • 5.73K
Very Insightful Person
Very Insightful Person
688 Views
Message 4 of 18
Flag for a moderator

Re: Summer house

Let us try and enlarge on these answers to the question.

Each account at any one address can only have one VM Hub to bring in broadband and then provide wifi.  It is usually the case that the Hub and the separate TV entry point are co-located but they don't have to be. For example (and not unusually) my TV is located downstairs and the Hub immediately above it in the room above it to provide broadband and wifi on the first floor primarily.

You can have more than one TV box. For each additional TV box (total of 3 boxes) you have to have a separate connection from the street feed to your house to the location of each box.  VM have to install these. But they would not be willing to run excessively long co-ax cables from the entry point to an outbuilding, especially if that means going through the house, unless you want holes drilled everywhere and cables running on the surface of your internal walls.  VM techs are not building experts.

If you have one or more VM V6 TV boxes they need to be connected to the Hub. The best connection is via an ethernet cable. But you can connect the two via wifi and that often works well (for multiple boxes), but not always. In those cases you will see, if you read posts on this Forum, that people often use power line adaptors to bring the internet connection from the Hub to the TV box if they are not co-located. If you have the ordinary TiVO (predecessor to the V6 you have to use power line adaptors. There is no wifi option.

To get internet from your Hub to the summer house you can look at two options. The first is to install a length of Cat6e internet cable from the hUb's ethernet ports. You can run quite long cables without any deterioration in broadband strength.  You'd normal terminate the connection with an internet switch so you could run more than one internet device from the connection at a time. Say two laptops if you and your partner wanted to be in the summer house at the same time. You can also try a wifi set up. It is unlikely that the wifi signal from the Hub will reach the summer house without some help so you are looking at a mesh system to get the signal there. Look up the terms.

As for VM TV I doubt you'd get VM to run a separate co-ax to the summer house (as I have said) but there is an alternative. Use your laptop for BBC, ITV, C4 and C5 programmes via their respective players. And for the rest look at VMs TV go app on a mobile device. 

 



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Roger_Gooner
  • 6.54K
  • 474
  • 1.14K
Legend
653 Views
Message 5 of 18
Flag for a moderator

Re: Summer house

For another V6 the tech would have to split the cable again and run a length of coaxial cable to the summer house. One question is what would be the length of the that cable as there would be signal attenuation from both the splitter and cable length. A summer house at the end of a long garden could mean that the signal strength would be too low.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
0 Kudos
Reply
Mike662
  • 9
  • 0
  • 0
Joining in
633 Views
Message 6 of 18
Flag for a moderator

Re: Summer house

It’s about 30/35 meters away 

0 Kudos
Reply
LittleMick73
  • 4.94K
  • 514
  • 841
Superstar
611 Views
Message 7 of 18
Flag for a moderator

Re: Summer house

Hi I'd say thats to long, this isn't very practical and will cost a fortune, thats if virgin will undertake it which i doubt. Regards Micky
0 Kudos
Reply
Roger_Gooner
  • 6.54K
  • 474
  • 1.14K
Legend
599 Views
Message 8 of 18
Flag for a moderator

Re: Summer house

If it's up to 35 meters I suspect that VM may wish to send someone round to assess the feasibility of doing this. The maximum length of cable from the cabinet to premises is about 150m.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
0 Kudos
Reply
Megan_L
  • 2.43K
  • 147
  • 240
Forum Team
Forum Team
591 Views
Message 9 of 18
Flag for a moderator

Re: Summer house

Hello Mike662, 

Thanks for using the forums to get your question answered, I believe we can send out an engineer to install a second box however this will have an installation/call out charge. 

Please let us know if you'd like to continue with this now you know there may be a fee.

Thanks,

Megan_L

0 Kudos
Reply
Mike662
  • 9
  • 0
  • 0
Joining in
580 Views
Message 10 of 18
Flag for a moderator

Re: Summer house

Any idea what sort of price please 

0 Kudos
Reply