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BillyBantam
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Subtitles

Hi, subtitles working fine on live TV, but not working on recorded programmes. Were working fine up till yesterday, and are turned on in settings. Also checked they're on in options.

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newapollo
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Re: Subtitles

Hi BillyBantam,

Are there any particular programs or channels this is happening on? It may be related to the Red Bee problems as per the link below, which is affecting all TV carriers..

https://rxtvinfo.com/2021/slow-restoration-for-channel-4-and-5 

Dave

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BillyBantam
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Re: Subtitles

Hi Dave, I'll have to check, think both programmes I recorded were on channel 4. 

Thanks for your reply.

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Steven_L
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Re: Subtitles

Hey @BillyBantam,

 

Welcome back to the community and thanks for taking the time to post here on our forums.

 

Are you still having issues with your subtitles or been able to confirm the programmes that have had issues, we can take a further look into this for you.

 

 

Regards,

Steven_L

 

 

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BillyBantam
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Re: Subtitles

Hi Steven,

Thanks for your response.

I still can't get subtitles for programmes on channels 4&5. This occurs on live & recorded programmes.

Cheers

Craig.

 

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japitts
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Re: Subtitles

This probably answers as well as anything...

https://rxtvinfo.com/2021/frustration-over-channel-4-and-5-subtitle-problems-grow 

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BillyBantam
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Re: Subtitles

Cheers 👍

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