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Fibre optic
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Subtitles out of sync after pausing recorded program?

As the header says above.

https://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Subtitles-out-of-sync-on-recordings/m...

Last had this problem @July last year, reported problem was to have been refered to Tivo.

Hearing problems require me to have subtitles on for all programs, subtitles to me appear to  be slow to respond with the spoken word and end up playing catch up with spoken content!

When a program is halted then restarted this causes the subtitles to lag more so, subtitles carry over to any adverts currently being shown.

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Re: Subtitles out of sync after pausing recorded program?

Hi BrianY,

 

Thanks for your post on our Community Forums and I'm sorry to see that the lag in subtitles has disturbed your viewing!

 

I've fed this back to our team and we're investigating to see if there's anything we can do about this

 

As we're a platform for broadcasters, we may not have jurisdiction over the speed of subtitles on a particular programme or station, however we will seek to take the appropriate action if possible

 

Kindest regards,

 

David_Bn 

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