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lizzie68
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Subtitles not working

Badly need the subtitles to work again. I’m hard of hearing and don’t sleep much but I’m keeping my son awake because I need the volume up high. Tried the usual help and settings but they aren’t helping.

jo1st
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Re: Subtitles not working

I was looking for somewhere to post exactly the same thing.

Ive double checked that the movie I am watching has subtitles and that they are switched on.  It does and they are, but nothing.  Same thing with a movie last night.

I was thinking the other day that not enough programs and films have subtitles, now I have none !   Any help would be greatly appreciated.  I rebooted but that didnt help.

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japitts
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Re: Subtitles not working

On which channel(s)?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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jo1st
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Re: Subtitles not working

Right now its Film 4 +1, cant remember if it was the same channel last night.  Im almost certain its been several channels over the last week or so.  Sorry I cant be more specific, as well as being half deaf I have an atrocious short term memory.  

Having said that I just checked a couple of random channels and they work fine.   

 

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cje85
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Re: Subtitles not working

Channel 4 related channels have no subtitles at the moment due to an incident at their playout centre on Saturday night which has caused severe disruption. I'm sure they're doing everything possible to get things back to normal, including subtitles.
readersdigest
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Re: Subtitles not working

BBC channels subtitles are as if it was a live event rather than pre recorded programmes so the script is a few seconds behind. The function is therefore unuseable

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jo1st
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Re: Subtitles not working

@cje85  Sorry, forgot to say thanks.  I shouldve googled first.    *blush*

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