Here's a strange one - if I watch Fox HD 199 live the subtitles show up fine but if I record it they don't appear. This has only started yesterday and I haven't seen it on any other channel yet. Any ideas/suggestions?
Thanks for raising this via the forums, it's a bit of a strange one.
We rely on the content provider to provide us with the subtitles for their own particular content. Do you find this happens on certain programs on the same channel? Does pressing the subtitles button your remote bring these up?
Just to reiterate - the subtitles are OK on a live broadcast, they disappear on recordings. This only occurs on 199 AFAIK and it doesn't happen on the SD version of FOX. Also, it's the whole channel, not particular programmes.