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Stuck on loading channel

Our bedroom box been working fine since Dec but upon being powered down and started up again it had started loading the channels but is stuck at 16%. Been frozen for a week now. 

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Re: Stuck on loading channel

That sounds like one of the connections is not present.  Otherwise you'll need to call as it may need a re-authorisation.

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VIVID 500 (500/35mb) in Area 31
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