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Charlotte6
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Stuck getting volume on v6 remote to work as have new smart tv.

Hi there

I recently purchased a new tv, plugged v6 box in no issues all fine, but cannot get the volume to work, I have followed the steps via help and settings, programme my remote, entered all the codes they give me, doesn't work, put in the make of my TV, it's a Hitachi tried another 48 codes they gave me none of them worked.

Does anyone know how this can be done? Thank you.

Ps I've had the virgin engineer programme all my other remotes so never been able to do it.

Thank you

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japitts
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Re: Stuck getting volume on v6 remote to work as have new smart tv.

Have you tried all the codes on...

https://www.directutor.com/content/remote-control-codes-hitachi-tvs 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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BumbleVMTech
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Re: Stuck getting volume on v6 remote to work as have new smart tv.

Hi have you also tried TV+Clear (LED flashes green twice) type 0999 and then keep pressing channel up until the TV turns off.  Then press OK

 

Regards

Rich


Here to help! Im a Field Technician helping out from home.

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Hayley_S
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Re: Stuck getting volume on v6 remote to work as have new smart tv.

Hello @Charlotte6.

 

Thank you for contacting us on our community page, hope you are well.

 

I am sorry for the issues you are having with your volume on your V6 box.

 

I can see you have accepted @japitts post response as a accepted solution, does this mean you no longer require help with this? Please do let us know.

 

Look forward to your response.

Hayley
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Charlotte6
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Re: Stuck getting volume on v6 remote to work as have new smart tv.

Hi there

Thank you for your message, I'm getting used to this page so clicked that in error. 

Unfortunately it's still.not resolved but have had a virgin engineer visit me but with My type of TV it can't be done.

Many thanks

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Hayley_S
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Re: Stuck getting volume on v6 remote to work as have new smart tv.

Hello @Charlotte6.

 

Thank you for coming back to me 🙂

 

Oh no, that is not the news you want to hear, I am sorry that we are unable to resolve this.

 

Do you have any other TV's in the home you can use this on?

 

Many thanks,

Hayley
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