*** EDIT! It's not a TiVo Box, it's a V6... Thanks to Japitt for putting me straight on this one!***
I've got a TiVo box that's been having difficulty playing on-demand content from Amazon, Netflix and also the native "catch-up" service. When I try to play a video on Amazon Prime I get the following message:
Something went wrong... Please try again later. For more help, go to amazon.com/videohelp
We're having trouble playing this title at the moment. Please try again or select a different title ... tvq-pb-101 (5.2.12)
The show is temporarily unavailable. <long message>... 603
This problem happens a lot (most days), and rebooting the box via the help menu fixes it every time. It's normally connected to the home network via wifi. Connecting with the ethernet cable (via powerline adpters) does not make a difference.
The only light on the front of the box is the white power indicator.
Any thoughts? From reading the other forum posts with similar issues, it looks like it's just an old box struggling under the weight of modern expectations, but I could be wrong!
I have a 4K UHD TV (LG, WebOS, from 2015). Usually, I connect via a Sony amp. Connecting directly to the TV does not seem to help. I've already tried switching the output to 1080p (turning off 2160), and that doesn't help, either.
Both the TV and audio recevier are HCDP compliant.