First off, what do you mean by "full SportsHD" package? I would presume you mean Sky Sports plus the HD supplement, but on the possibility that you could also mean Premier Sports or BT Sport.. I'll ask.
If some of your package amendments have been actioned, it follows that your contract has likely been amended. Does the PDF copy of your contract include whatever sports channels it is that you're expecting?
You can refresh a TiVo/V6 EPG to match your package, by following Home > Help & Settings > Help > TV Care > I'm missing some channels.
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