Sports Channels missing from bigger bundle and sports package
Hi, I took out the £65 a month deal which was the bigger bundle with sports, however I am not receiving the additional sports channels which should be included. The Sky sports HD channels are currently greyed out.
Re: Sports Channels missing from bigger bundle and sports package
Call “Retentions” on 150 or 0345 454 1111 - options 1-1-4-5 "Thinking of leaving" - they are open Monday – Friday, 8am - 8pm and on Saturday from 8am - 6pm. – [early is best!]) you will get a UK call centre who are more flexible
You can threaten to cancel within 30 days.
Maybe somebody from WM can help you via this forum.
You can also try the chat line and see if they can help. Does your contract stipulate sky sports hd?