Do you have another tv or computer monitor you can put on the V6 (it is aV6 ?- as you also say Tivo?) just for an hour or so to test whether the issue is still there - If it is, it puts the fault in the V6 box or, if not, its something on the TV or the HDMI connection cable.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
It is a V6, sorry for the confusion. And thanks for the response.
It's also confined in a system making it a bit tricky to try another screen. I have reseated all the HDMI cables in my matrix which has improved things a little - fewer dropouts and no chirruping, so that may have been the issue.
just thought I'd ask as we've had a few issues with Virgin lately and all other services (Apple TV, blue ray, TV itself) were fine.
I've tried to check your details but your the V6 box isn't on so I can't full check if everything is okay. To confirm, when watching Apple TV and other services on the same TV, is the sound okay? Can you turn the TV Box on for me so I can check it?