Yesterday I had no picture or sound and the website did show as issues in the area which were apparently resolved last night. Today I have sound but no picture apart from menus etc. I have had my box for nearly 2 years and no problems at all until the last week. Can’t get through to customer services and the help on the website is aimed at drivelling simpletons who don’t turn the tv on and complain about having no picture, to be clear that means it’s no help at all! I’m also having issues with my broadband dropping out and being slow. Been on hold with customer services for an hour with no response so not a fan of VM today!