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Sorting Favourite Channels

When are the Virgin software team going to add the ability to sort favourite channels? The interface is already used for series link sorting, why not add it to favourites?
Let's face it, if HD channels are in the list, the order is a real mess.
Come on guys – we need this, and we're paying enough to deserve it.

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Re: Sorting Favourite Channels

Hi ElectroJohn,

 

Welcome to the Community!

 

I'm really sorry to hear you're not happy with the Favourite Channels list.

 

Our development team is always looking for customer insight into the way our boxes function so I've passed your feedback on to them.

 

All the best! 😄

 

Josh


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Re: Sorting Favourite Channels

Hi Josh,

thanks for tha. I know it would really shuffle the channel numbers but it’s adjacency that matters for convenience sake.

Kind regards,

John

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Re: Sorting Favourite Channels

Hi, I've just switched from Sky where this is a basic feature and I'm really disappointed and rather annoyed that it isn't possible to do this on the V6 box. Is there any sight of this feature becoming available?
Best Regards,
Haydn
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Re: Sorting Favourite Channels

It is a joke. Its probably due to virgin using 3rd party hardware and putting their software on it. Judging by their track record, this is not their forte.

You can actually get this functionality but it's hard work as ultimately you need to hack the box. But, worth it or just go to sky instead as their box is vaguely decent 

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