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drpepper2020
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Sky sports upgrade

I have been trying unsuccessfully to add Sky Sports to my package. 

I've signed into my virgin media, selected Sky Sports, clicked get prices and the page just refreshes. 

I've tried this on a phone, an iPad and a laptop with the same results. 

I can't believe this is so difficult to do. 

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Emily_G
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Re: Sky sports upgrade

Thank you for the post Drpepper2020 and welcome to our community.

 

Have you been able to add this since your post?

 

Can we please confirm if you've logged into your online account and tried this with a different web browser? 

 

Let us know, Emily.

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drpepper2020
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Re: Sky sports upgrade

Yep, tried Chrome, Firefox and Edge. Same result.

However, my V6 box has now allowed me to make the upgrade from there. Previously that upgrade method wasn't working either.

I've been reading a lot online about special offers for adding football channels for the rest of the season etc, but sadly it's at the same cost it's always been so frankly i'll be looking at other offers from Now TV first.

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Emily_G
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Re: Sky sports upgrade

That's great to hear that you got that added. 

 

We're not able to go through offers over the forum but you can contact the retention's team to go through any available on 150/0345 454 1111 or over text on 0753 305 1809. 

 

Thank you, Emily.

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drpepper2020
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Re: Sky sports upgrade

Glad you're pleased.....however i didn't get it added.

 

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Emily_G
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Re: Sky sports upgrade

Sorry for the confusion, if you weren't able to add it you can contact the team on the information I've provided to go through this.

 

Thanks, Emily.

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