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Eddiexl5ufo
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Sky sports £22 auto add from 150 call problem

Hi added sky sports FRIDAY 12:30 11th September. Was told would activate in 24-48 hours. Today Thurs 18th still no confirmation email and still no service. Had to get 1 week Now tv pass to watch weekend games. When I call messages still says order in progress can’t get to real person. Think will give as bad job especially when see new 18 months offers to new customers. Can anyone help as to why I have no sky SD channels. I have checked not looking at HD.  Eddie

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Emma_C
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Re: Sky sports £22 auto add from 150 call problem

Hi Eddiexl5ufo, 

Thanks for your post and welcome to our community. 

I'm really sorry to hear that Sky Sports still hadn't been added to your account a few days later, this isn't good at all. 

I'd also like to apologise for the delay in replying to you, we have been busier than normal. 

Can I ask if Sky Sports has now been added for you?

Have you checked your spam and junk folders for any emails? 

Please let us know and we can assist from here further if needed. 

Emma_C - Forum Team
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Eddiexl5ufo
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Re: Sky sports £22 auto add from 150 call problem

Hi yes came on Last Thursday

 

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Beth_G
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Re: Sky sports £22 auto add from 150 call problem

Hi Eddiexl5ufo,

 

That's great to hear, thanks for letting us know.

 

Enjoy your weekend.

 

Beth

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