2 weeks ago
Whenever I try to watch a sky show on demand it freezes before the show even starts.. Please help.
Also the 5ghz WiFi option has vanished only the 2.4 there 🤔
When you say it freezes, do the lead-in adverts play then the programme black-screens?
Does this happen with programmes from other broadcasters/channels? The VOD tech is the same for all channels so it should.
How long has this been a problem for? And are you watching on a 4K/UHD/Samsung TV?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks