on 05-06-2022 19:19
I've just gone to watch a recording on my V6 of a sky hits movie channel and it's now saying can't play because sky hits isn't available in virgin... Is it a temporary fault or have we lost a channel??
on 05-06-2022 19:27
Hi @bigkev3579
Is anything showing under Home > My Shows & Recordings > Recording Hiccups ?
on 05-06-2022 20:10
I don't think this is a recording hiccups issue if the recording is listed in your "my shows", but it's certainly worth a check.
Do you still subscribe to Sky Cinema? Can you view Sky Hits on 403? Sky Cinema channels often rebrand themselves, so even if the name has changed - the underlying EPG data is present.. making this a little odd.
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on 08-06-2022 09:51
Hi @bigkev3579
Thank you for your post and welcome back to our community.
I am sorry to hear about the problems with the recording.
When was the programme recorded please?
Can you still view the Sky Cinema Hits channel? This is 403.
Please pop back to us when you can.
Vikki - Forum Team
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