When I try to play a movie on the V6 box using Sky Cinema on-demand, I get the Virgin TV spiel at the start, but the movie ultimately does not play. I get an error saying that the content is temporarily unavailable with a code of 604.
It works fine using the Virgin TV Go app on my iPad, just not on the TV box.
Any ideas what could be wrong. I’ve tried restarting the box multiple times, but no joy.