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mjdunne44
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Sky Sports Pixelates

Having terrible trouble today with Sky Sports pixelating and breaking up. Particularly on the Ashes cricket channels. I’ve checked cables. Restarted box. No change. 

Anyone else with issues? 

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mjdunne44
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Message 2 of 7
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Sky Sports Pixelates

Been happening since Thur. 

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japitts
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Message 3 of 7
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Re: Sky Sports Pixelates

Nope, no issues here. Sounds like a signal issue which could be specific to you.

Check the service status page at https://my.virginmedia.com/faults/service-status and if nothing's showing, assume Virgin don't know you have a fault.

In which case, call 150 or 0345 4541111 and report it. Forum team could pick this thread up in a few days, but by that time you could well have an engineer attend and fix the issue.

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mjdunne44
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Message 4 of 7
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Re: Sky Sports Pixelates

The odd thing is it’s only Sky Sports. All other channels fine. 

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Forum Team
Forum Team
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Re: Sky Sports Pixelates

Hello mjdunne44

Sorry to hear this happened 

How are things looking now since your last post

Should you still need help let me know and I can look at your account 

Gareth_L

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mjdunne44
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Message 6 of 7
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Re: Sky Sports Pixelates

Still happening on the sky sports channels and some of the uktv channels. 

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Forum Team
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Re: Sky Sports Pixelates

Thanks for your reply mjdunne44,

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

 

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