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Username999
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Sky Sports Main Event Screen Problems

Sky Sports Main Event & Football channels the screen is pixalated.

I have tried turning the box on and off etc.

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japitts
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Re: Sky Sports Main Event Screen Problems

@Username999  I've moved your post to the V6 support board (not sure if you have a V6, TiVo or 360 - but the advice is the same), away from the "chatter" section that isn't generall monitored.

Pixellated pictures on live TV are often the sign of a signal fault. If you've rebooted your box once, then there's likely a fault somewhere, so this will need VM to intervene. You're likely to need either an engineer visit or a replacement box, depending on what VM's remote diagnostics turn up.

First check the automated faults line for any existing issues in your area that could be the cause: 0800 5610061. If nothing's reported, assume VM don't know about your fault and ideally you'll need to call them.

150 from a VM phone, 0345 4541111 from any other phone - choose the options for "I have a fault with my TV service". Alternatively you can wait on here for staff to respond, which may take a day or so.

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