Virgin Media Community

[Insona]

Just upgraded in the week and I've had the Sky Sports HD package added but they are not active at the moment 

Unable to contact virgin direct

[japitts]

How and when did you do this package change? Telephone based changes are usually effective immediately, but online onee can take a couple of days.

You can synch your EPG with your package by following Home > Help & Settings > Help > TV Care > I'm missing some channels.

[Insona]

Hi 

It was upgraded by phone and my new router arrived yesterday 

Thank you

[Insona]

Thank you your info with refreshing channels has fixed it

Appreciate your time and help Thank you again 😊