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Sky Movies HD poor quality

Anyone else having issues with Sky Movies HD channels? Mine look like the films have been torrented. Seems to be consistent issue with just the movies channels - other HD channels look fine. 

movies_hd.png

 

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Re: Sky Movies HD poor quality

Hi beasled, 

 

Thank you for getting in touch.

 

I have taken a look in to your account and everything seems to be working as expected. 

 

We may need to arrange an engineer to come and take a look but before get this arranged for you, I will just 

need to check a few things. 

 

Are all the cables secure to the back of the equipment?

Have you tried using a different HDMI cable?

If you have more than one box at the property, is this happening on all of them?

 

Let me know and we can go from there 🙂 

 

Thanks 

 

 

 

Nat
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