Virgin Media Community

[mytilini]

I've unexpectedly enjoyed some extra HD channels on my Medium TV package these last few weeks; Sky One, Sky News, Sky Sports News and such like.  I haven't been billed for them - they just appeared on my guide some 2-3 weeks ago.  Sadly, today (May 10), they've been greyed out again.  Were they Virgin or Sky freebies during lockdown only? Thanks.

so,why have they now been retracted again?  Thabks

Can anyone tell me if these were freebies from either Virgin or Sky during the current lockdown

[ozsat · Accepted solution]

These were being offered as 'free' extras for a limited period.

Until Saturday 2 May:
Box Hits
Colors
Comedy Central
DMAX
Discovery
FOX
Gold
ID
Kerrang
Kiss
Lifetime
Magic
MTV
TCM
TLC
Rishtey
Rishtey Cineplex
Sony SAB

Until Saturday 9 May:
E!
Movies 24
Sky Arts
Sky Comedy
Sky Crime
Sky One
Sky Sports Mix
Sky Sports News
Sky Two
Sky Witness
SYFY

Until Saturday 16 May:
Alibi
Animal Planet
Comedy Central Extra
Crime + Investigation
Discovery History
Discovery Science
Discovery Shed
Discovery Turbo
Eden
Eurosport 1
Eurosport 2
H2
HISTORY
Home and Health
Love Nature
National Geographic
National Geographic WILD

Extra TV channels, on us 

[mytilini]

Thanks Ozsat!

[Ashg]

I've just gone back and looked at the two emails I received from VM about the extra channels.  There is nothing in either email about these being temporary or any dates that would indicate this! Well done VM for leading customers up the garden path. I was about to call them and sit on the phone forever.  I did text them and went through a long process of getting to the correct person only to be told I don't have access to that system.  Talk about unless. 

[DNGordon]

No way, I only signed up to the Big Bundle because was told it included sky channels. No one said that they were for a limited period of time. Shocking! 

Thanks for the info.

[jamesofmerton]

https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide

[blanik]

I have a wishlist search for science fiction movies filtered for HD only to cut down the number of rubbish movies on every channel because you cannot restrict the wishlist to 'main' channels.

So it recorded SyFy HD from April and May and this morning I got the message that I no longer subscribe to the channel so can't view them.

Tried to phone to see what was going on with my package, but none of the automated responses fitted, so happy I found the solution here.

Would have been nice to have got an e-mail from Virgin though!