Hi all, I just got Sky Cinema HD as part of a contract renewal and am very disappointed with the picture quality. It's nowhere near as sharp as other HD channels provided by Virgin – not just BBC1 etc but also Sky's own channels.
Is this a known issue and should I be contacting customer service or is it just Virgin trying to get me to shell out more for UHD?
Separately, should I have been given TV 360 as part of the renewal? I was told that would be extra but can see some people here mentioning they got it as standard.
360: It's a fundamentally different software platform to TiVo, which drives the TiVo & V6 boxes. It's different - some say better, some say worse, but no doubt different. A migration from TiVo/V6 to 360 is entirely voluntary at this time, but it's an irreversible change. So do your research, find out about it, and decide you want it. Going for it just because you think you should have been offered it, runs a distinct risk of regretting it later.
And as per Ben - Sky Cinema HD channels are in positions 401-412, are there any particular ones that you are struggling with the PQ on? There shouldn't be any difference between them and any other Sky-HD channels.
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