When I go on demand and select on demand Movies sky cinema its asking me to upgrade to watch. I have sky cinema and its working. Why is on demand asking me to upgrade and subscribe to watch? I have rebooted both of my V6 Boxes and this has not fixed the problem.
Phoned Tec support again was on the phone for 63 minutes then again disconnected (i really don't know how to get anything fixed if they do not pic up) so I phoned customer support who did pick up. He had a look at my account says he did not do anything but as I was on the phone it started working again which is good. So I do not know what the problem was but it seems to be fixed now. P.S what a waste of a day thanks Virgin.