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Sign out of Netflix without resetting Tivo?

I know this has cropped up before but anyone know how to log out successfully of Netflix if it doesn't work WITHOUT having to do a hard reset of the box and lose all my recordings?

I've tried the Settings //Help & Settings / System Info / Thumbs up x3 times to confirm I want to logout of Netflix and the systems says 'you've been successful'

However when I next launch Netflix it's still in logged in state. Even if switch TV off and on again.

I don't want to pay multiple times for a Netflix subscription but it seems Virgin is forcing me into it here 

 

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Re: Sign out of Netflix without resetting Tivo?

In the Netflix app itself go to Get Help and there is then a Sign Out option.
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I work for Virgin Media - but all opinions posted here are my own
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Re: Sign out of Netflix without resetting Tivo?

Thanks however I cannot see a function for 'get help' ? I am using a Sony Bravia TV remote. I have tried signing out on other devices,.

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Re: Sign out of Netflix without resetting Tivo?

It's in the expandable left hand menu in the Netflix app, and then the bottom of that menu.

Also if you're using the Sony remote is it definitely the app on the Virgin TV box you're accessing rather than the one built into the TV?

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Re: Sign out of Netflix without resetting Tivo?

You can sign out of all devices by going here when logged in - Netflix - Sign Out of All Devices 

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Re: Sign out of Netflix without resetting Tivo?

Thanks yes I was just paranoid about being charged 11.99 a month by actually 'launching' the app to sign out again - but this has worked, thanks 🙂

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