Severe pixelation & faults on over half my channels.
For approx 4 weeks I've had some channels not working & others have severe pixelation, approx half channels in total. Tried sending email about 2 weeks ago, no reply. Tried ringing, no reply. Absolute pain in the backside considering I'm paying nearly 100 quid a week, feeling extremely strong desire to leave virgin, rubbish service.!
Re: Severe pixelation & faults on over half my channels.
Hi, I have the exact same problem, have tried everything, likwise has been going on for some weeks and have already reported once before....Was waiting on the phone for ages just after lunch, got through then I can't hear/understand properly, was told they would put me through to an engineer and then the phone went dead! Fed up. Watching t.v. is nearly impossible, sometimes re booting helps but only temporarily. I will be watching your liason with Virgin and will re post my self. Good luck!