Virgin Media Community

[bitsandpcs]

The series link icon is no longer showing in my EPG so dont know if series are still being recorded unless i tell the EPG to relink and record the series. Only happened in the past few days.

[Ayisha_B]

Hi @bitsandpcs,

Welcome to our Community Forums and thanks for posting. 

I am sorry to hear this. 

Is there anything showing under 'Recording Hiccups'?

[bitsandpcs]

The R in the circle has disappeared in previous scheduled recordings and series linked recordings. 

[ozsat]

May help if you said what series it is.

The recording markers do not show what series links you have set - only if the programme will record.

If the recording is old (for a new only setting) or has already recorded - then it will not show in the EPG.

[Ayisha_B]

@bitsandpcs,

Can you check the series link on your home menu to see if you can find the recording in there? You can get to it by going to Home > My shows and recordings > Manage series link 

Thanks

[bitsandpcs]

Up until last week (ish) the R used to show on the epg on ALL series linked recordings then they ALL disappeared. So now i am unsure if the program has losted the series link to record or not, If i tell a program that i know had the link to record and add series link to it, it doesnt prompt me and say this is already setup.

[Ayisha_B]

Sorry, is anything showing in 'manage series link' ?

[japitts]

@bitsandpcs 

I'm nowhere near my box so am asking this completely from memory.... and it would certainly help to have an example as per ozsat. 

You can view your series links under Home > My Shows & recordings > Manage my series links as mentioned. Planned recordings are shown in their own menu.

Any programme that's set to record via a SL has the "R" logo with 3 circles, a manual recording only has 1 circle.

I'm unclear beyond that, what your issue is. I may be able to check specifics remotely.

[Gareth_L]

Hello bitsandpcs

Quick message to see if the advice given by @japitts has helped resolve any issues 

Gareth_L