on 23-11-2022 22:39
Hi
does anyone know how to fix error saying
this server could not prove that it is content.dev.virgin media.com
it’s security certificate is not trusted by your computers operating system
this maybe caused by misconfiguration or an attacker
we get this when we tried load apps like iPlayer or given select parental controls on the TiVo Box
on 24-11-2022 08:17
Can you take a picture of this error and post it to this thread?
When did it start?
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on 24-11-2022 12:33
on 24-11-2022 12:35
Sorry didnt think to do that. Photo up loaded. Thank you
Appears, if we click any apps (but netflix)
We are unable to click any of the options, only come out of the screen to 'Home'
on 24-11-2022 22:57
Assuming you've tried a restart, that's a new one on me!
Are all streaming apps & all VoD programmes affected? How about if you choose "watch from CatchUp" on a programme in the backwards EPG?
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on 27-11-2022 16:47
Hey @sam348s, thanks for reaching out to us and a warm welcome to the Virgin Media forums.
I'm sorry to see this issue occur on your TV box 😞
May I ask if you're able to try and reboot the TV box and also reboot the broadband?
Please try that and keep us updated on how it goes.
Kind regards,
Ilyas.