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mjo1
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Second box old can I get a new one

on ‎08-06-2021 20:24

Is I possible to get a better 2nd box? 

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nodrogd
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Re: Second box old can I get a new one

‎08-06-2021 20:26 - edited ‎08-06-2021 20:26

It may be old, but is it working correctly? If there isn’t a fault VM won’t replace it.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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newapollo
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Re: Second box old can I get a new one

on ‎08-06-2021 20:30

If you have broadband with Virgin and are out of contract you may be able to negotiate a new deal and ask if it's possible for a free box upgrade as part of the new 18 month contract.

The newer boxes only operate on Virgin Media broadband - they don't have the internal modem like the older TIVO.

Dave

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