Menu
Reply
mjo1
  • 2
  • 0
  • 0
Joining in
908 Views
Message 1 of 3
Flag for a moderator

Second box old can I get a new one

Is I possible to get a better 2nd box? 

0 Kudos
Reply
nodrogd
  • 17.49K
  • 2.05K
  • 4.36K
Very Insightful Person
Very Insightful Person
905 Views
Message 2 of 3
Flag for a moderator

Re: Second box old can I get a new one

It may be old, but is it working correctly? If there isn’t a fault VM won’t replace it.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
newapollo
  • 10.48K
  • 1.44K
  • 3.09K
Very Insightful Person
Very Insightful Person
898 Views
Message 3 of 3
Flag for a moderator

Re: Second box old can I get a new one

If you have broadband with Virgin and are out of contract you may be able to negotiate a new deal and ask if it's possible for a free box upgrade as part of the new 18 month contract.

The newer boxes only operate on Virgin Media broadband - they don't have the internal modem like the older TIVO.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
0 Kudos
Reply