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easyos2000
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Samsung Smart Remote stops working after V6 sleeps

Hi

I have a new Samsung Frame TV (2020) and I have configured everything to work via the Samsung Smart Remote. I have configured the TV to know that the V6 box is a DCX960 and everything works fine. However some times I do see an audio sync issue with some channels (that seems to go away when using pass through in audio settings on the TV). However the biggest issue is that after the box goes to sleep over night then the V6 remote can no longer control even when it's turned back on. Even if I switch the box off and on again it still doesn't work and I have to use the V6 remote to control it.

Any ideas?

Thanks

Joe

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Emily_G
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Re: Samsung Smart Remote stops working after V6 sleeps

Thanks for the post Joe.

 

Sorry for any confusion, if you've synced the TV up with the Samsung remote this may push the V6 remote off of the system for use. 

 

Did you find a fix for this? 

 

Thanks, Emily.

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easyos2000
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Re: Samsung Smart Remote stops working after V6 sleeps

Hi

Indeed - ended up resetting everything and using higher quality cables. AmazonBasics are basically rubbish!!!

Thanks for asking.

Joe

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