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splant31
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SPORT HD pictures not good

The last 5 days our Sky sports & BT Sports HD channels haven't been working the screen is all fuzzy and nothing can be seem or heard. 

We pay alot for this service and not receiving it in full.

I tried to call 150 and was sent a text message to do a manual test and nothing was done about it.....

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Danny08
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Re: SPORT HD pictures not good

Hello,

Please could share a little more information what Virgin Media TV box or model you're using please.
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japitts
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Re: SPORT HD pictures not good

Which TV box do you have? Check here if you're not sure.

Which sports channel(s) are you finding this on? HD or SD?

What's your video output set to?

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splant31
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Re: SPORT HD pictures not good

V6 Tivo box 

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splant31
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Re: SPORT HD pictures not good

V6 Tivo box

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splant31
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Re: SPORT HD pictures not good

It is HD it is unwatchable the picture is awful. 

We deserve a refund as not able to watch them.

Just want this sorted.....

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japitts
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Re: SPORT HD pictures not good

As per my previous post...

Which specific channel(s) are you finding this on?

What's your video output set to? Home > Help & Settings > Settings > Video output

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