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stevejessop
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S102 error

Please can someone at Virgin activate my new box as am getting at s102 error

i have tried calling but there is no automatic activation which seems such a straight forward thing to set up - instead  was put on hold for an hour and still no answer so I gave up 

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japitts
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Re: S102 error

Sorry, but as per https://www.virginmedia.com/help/virgin-tv-error-codes/s102 this can't be resolved online.

I'm afraid you'll have to call back. Try earlier in the day, or perhaps mid-afternoon - wait times do vary.

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