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Rubbish customer service as usual

Joining in

Spent 60 mins waiting to speak to customer service got to speak to someone then she hung up on me and it’s not the first time 


Very Insightful Person
Very Insightful Person

Hi Sadsac 

If you advise what issue you were wanting to talk about we may be able to assist here on the forums.

I don't work for Virgin Media.
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Forum Team
Forum Team



Thank you for your post and welcome to our community.


I am sorry to hear about the hold times experienced and that the call connection was lost.


This wouldn't have been intentional. 


What is it you were calling to discuss please?


We may be able to help you here.


Please pop back to us when you can. 



Vikki - Forum Team

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