a week ago
When I pause live TV and then try and resume, the Tivo box doesn’t play the program. The only way to get back to the program is to change channel and go back.
Its defeating the purpose of pausing TV !!
Hi gpenpraze, thanks for your post.
Sorry for the trouble you've had with pausing on your TiVo®.
Have you been able to check for related known issues on our service status page: virg.in/service? If you sign in from there you can also run tests on your equipment which may offer a solution.
If there's nothing communicated that could be causing the problem don't hesitate to let us know so we can take a further look.
Alternatively you can text our cable-care team on 07533051809 (Mon - Sat 8am - 8pm) or give us a call on 150/ 0345 454 1111.