Waited over a week for a replacement v6 box due to no hdmi signal issue. Received an old Tivo box as replacement but no remote so couldn't use it. Waited another 2 days for a V6 box. After 2 days of use same HDMI issue. Rang them on friday was told cannot get an engineer visit until next saturday the 27th. Found out today i have to work on that day so will nedd to cancel the engineer.
Just wondering why it takes a week for an engineer appointment?
Does anyone know a quicker way of getting an engineer visit ?
Or even a way to be given a 1 hr time slot, i could go to work then use my break to come home for engineer. Any help is most appreciated,