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Darz50
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Replacement TiVo box

Hi, 

I’ve just plugged in my replacement TiVo box and have the m63 error. 
I’ve activated the box and have been waiting for a technician for 45 mins. 
The tv is working but there isn’t any program information. 
please help. 

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japitts
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Re: Replacement TiVo box

TiVo or V6? You've posted in the V6 section but referred to a TiVo. If you're not sure, check here 

As per https://www.virginmedia.com/help/virgin-tv-error-codes/m63 this is an account-related error, and there have been a few reports on here of provisioning errors in the last day or so.

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