Menu
Reply
vinniesbiscuits
  • 19
  • 0
  • 0
Tuning in
452 Views
Message 1 of 2
Flag for a moderator

Replacement Remote ordering issue

Having same problem as many others. 

When I get to confirm order, it says error try again later. 

Been trying for 3 weeks. 

Help and Thankyou

Tags (1)
0 Kudos
Reply
John_GS
  • 14.46K
  • 738
  • 1.35K
Forum Team
Forum Team
392 Views
Message 2 of 2
Flag for a moderator

Re: Replacement Remote ordering issue

Hi @vinniesbiscuits

Thanks for posting. Sorry to hear you're having issues with ordering a remote. 

I've done a system check and can see you've spoke to the team after posting and they've ordered you one.

This will arrive in 3-5 working days. 

If you need assistance in the meantime, please download the TV Control app - should help as a workaround

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply