Having same problem as many others.
When I get to confirm order, it says error try again later.
Been trying for 3 weeks.
Help and Thankyou
Thanks for posting. Sorry to hear you're having issues with ordering a remote.
I've done a system check and can see you've spoke to the team after posting and they've ordered you one.
This will arrive in 3-5 working days.
If you need assistance in the meantime, please download the TV Control app - should help as a workaround
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill