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Rds261189
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Remove kids channels

Hi, I'm wondering how to remove kids channels as my son dont watch then anymore?

R SCOTT
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Ernie_C
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Re: Remove kids channels

If you are on Full House TV, move to Maxit TV but don’t expect any savings.

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Rds261189
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Remove kids channels

Im looking for the kids channels to be removed from my subscription as my son who I get every 2 weeks does not watch them anymore.  The call centres are really busy and I'm wondering if anyone from virgin can remove these for me?

Thanks

R SCOTT
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Ernie_C
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Re: Remove kids channels

You will have to either persevere on the phone or try the text service:

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

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David_Bn
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Re: Remove kids channels

Good Afternoon,

 

Thanks for your post on our Community Forums

 

This would require a call into our call centre on 0345 454 1111.

 

We do of course understand that getting through hasn't been the easiest during the pandemic, but I can assure you that we're going everything we can to answer all calls directed to our cable agents

 

Kindest regards,

 

David_Bn

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