I have just had virgin tv installed with 2 boxes. But only 1 remote will work each box and as they are the same we keep mixing them up. Is there a way for both remotes to work both boxes thank you
To make both work both boxes, you will have to unpair each remote, causing them to only work in IR mode.
You can do this by navigating on each V6 with its paired remote as follows:
Home > Help & Settings > Settings > Devices > Remote Control Pairing > Unpair all V6 remotes >
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I have a coloured sticker on each remote and box