Hi my volume control wasn’t working so I unpaired it to try and re pair it but can’t do anything with it now. I followed instructions to press and hold the channel down button on the box but it didn’t make any difference. please help
Ang2004, unpairing and repairing the remote will just enable your V6 boxes remote to work via bluetooth on that V6 box.In an unpaired state it can be used in IR mode. The advantage of using the remote in BT mode is increased range and it can not interfere with any other V6 boxes that may be near by.
if you want to enable IR mode you can go to "help and settings",settings ,then devices then pair remote,press and hold clear until green light flashes,then thumbs down 3 times.all the instructions are on screen. I would recommend using the standard BlueTooth paired mode ,but use whatever you want.
For your TV volume to work it needs to be programmed for your TV not paired.
once you have your V6 remote in a working state and are able to navigate the V6 boxes menu's (in either BT or IR mode) go to "help and settings",then "help" then "Programme your remote" follow the on screen info,once done you will be able to control your TV's volume,mute and also turn the TV on and off with the V6's remote.