I CANNOT!!! pair my remote. I have been trying for almost 3 hours now. Unpairing, going through the process, inputting the 38 potential Samsung codes. I have turned everything off and on. I have done the channel down and info button. I have changed the batteries. sometimes I get the 2 flashing lights ‘you’re paired! Yippee’ to only then get red lights to tell me ‘only joking!’
please can someone help me before the tv goes out the window.
Hi, if you press HOME > Help and Settings > Help scroll across and down to program remote and follow instructions. If this doesn't work, press TV and Clear until LED flashes green twice. Press 0999 and then press channel up until TV turns off (on Samsung usually around 25) then press OK. Hope this helps
thank you for taking time to respond. When the engineer came out a year ago for something else, we were provided with a new remote as we had lost - but then found the new one. Dug out the new one and that won’t pair either!
I was perhaps clumsy in my explanation. I don’t want the virgin remote to control my tv - but to pair the virgin remote with the virgin box you have to input various codes. Once the basic 4 run out, it asks what tv you are using and provides several more codes for pairing. None of the 38 worked!