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blinkin40
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Remote control

We had a tiro box replaced with a V6 -the original same remote was left with us the virgin guy tried to sync the remote to the v6 and the only thing it won't do now is volume control .so we need three remotes one to turn on the Samsung smart tv, one to turn on and adjust  the sound through our panasonic  home cinema system  and the original to rercordand use the V6 functions

 

Have tried all sync instructions, from Virgin but the remote doesn't,t function in the way the instructions say it should .

any suggestions please ?

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Gareth_L
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Re: Remote control

Hi blinkin40

Sorry to hear this

Sadly ordering remote controls is something that we are unable to do on here 

However, 

Our messaging service is a dedicated support line where you can discuss your issues by SMS text. We’re on hand to deal with any of the queries you’d normally call us to discuss.

Just send us a text* with a description of your problem to 07533 051809 if it’s about your cable services, or 07533 016422 if you have a query about your mobile services. Your message will go into a queue and a representative will respond to you as soon as possible.

Gareth_L

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